Who We Are
Our website address is: https://zumilive.com. We are committed to protecting your privacy and handling your personal data responsibly.
Information We Collect
We collect information in the following ways:
- Account Information: When you register an account, we collect your name, email, phone number, address, and other relevant details.
- Order Information: When you make a purchase, we collect billing and shipping information, payment details, and purchase history.
- Comments and Reviews: If you leave comments or product reviews, we collect the data provided, along with your IP address and browser information.
- Cookies and Tracking: We use cookies to improve your browsing experience, remember your preferences, and track shopping activity.
How We Use Your Data
Your information is used to:
- Process and fulfill your orders
- Manage your account and login information
- Improve our website, products, and services
- Send updates, offers, and promotions (only if you opt-in)
- Detect and prevent fraudulent or unauthorized activity
Cookies
- When you leave a comment, you may opt-in to save your name, email, and website in cookies for one year.
- Login cookies save your session for 2 days, screen options for 1 year, and “Remember Me” for 2 weeks.
- Temporary cookies check browser compatibility and expire when you close the browser.
- Cookies may also track cart activity, shopping preferences, and site usage for analytics.
Payments
We use secure third-party payment gateways to process payments. We do not store credit card or full payment details on our servers. Payment processors handle your sensitive financial data according to their own privacy policies.
Media
If you upload images, please avoid including location data (EXIF GPS). Others may be able to download and extract such information from your images.
Embedded Content
Embedded content (e.g., videos or product reviews) behaves as if you visited the external website. These third-party websites may collect data about you and track your interactions.
Data Sharing
We do not sell your personal data. Data may be shared with:
- Payment processors to complete transactions
- Shipping providers to deliver orders
- Legal authorities if required by law
- Automated spam detection services for comments
Data Retention
- Comments and reviews are retained indefinitely.
- Account and order information is kept as long as necessary to fulfill orders, maintain your account, and comply with legal obligations.
Your Rights
You can request:
- Access to the personal data we hold about you
- Correction of any inaccurate personal data
- Deletion of your personal data (unless we are legally required to keep it)
Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
